AI-native customer support

Support that feels
effortless.

Monotron brings your shared inbox, knowledge base, live chat and CRM into one quiet workspace. AI drafts grounded answers; your team stays in control.

No credit card required · Setup in minutes · Cancel anytime

app.monotron.com/inbox

Inbox

12 open conversations

ARJTMK
AR

Amara Reyes

Widget · via monotron.ai

Open
How do I reset my password?
Open Settings, choose Security, then select Reset Password.
AI draft · 2 sources

You can reset your password from the Security section in Settings.

account-guide.pdf · p.2security-guide.md · §3
Write a reply…
One shared inbox
Grounded AI answers
Live chat widget
One-click CRM

The workspace

One calm place for every conversation.

Most support tools make you choose between speed and context. Monotron keeps the whole story in one place: the visitor, the history, the answer, the source and the next step.

A calmer inbox

Every widget conversation lands in one queue with owners, teams and unread counts that actually mean something.

Answers with receipts

Monotron chunks your PDFs, retrieves the right passages and drafts a reply with source citations your team can trust.

A widget that feels yours

Embed a branded messenger on any site. Visitors get instant help; your team takes over the moment a human is needed.

CRM without copy-paste

Turn a support conversation into a qualified lead in one click, with the customer's context already attached.

01

Inbox

A queue that stays quiet.

Assign, prioritize and reply without losing context. Every conversation lands in one place, with AI drafts and source citations beside it.

  • Every widget conversation in one queue
  • AI drafts with inline citations
  • Escalate to a human without talking over them

Inbox

Assigned to you · 4 open

AI ready
  • ARAmara Reyes2m

    How do I reset my password?

  • JTJonas Tan18m

    Can I invite a teammate?

  • MKMira Kapoor1h

    Where can I download invoices?

AR

Amara Reyes

Widget · 2m ago

Open
How do I reset my password?
Suggested reply

You can reset your password from Settings → Security, then choose Reset Password.

account-guide.pdf · p.2security-guide.md · §3
Write a reply…
How do I reset my password?⌘ K

Reset a password

98% match

Open Settings, choose Security, then select Reset Password. A reset link is sent to the email address on your account.

account-guide.pdf · p.2security-guide.md · §3

12

Documents

284

Chunks

2

Sources

02

Knowledge

Answers that show their work.

Upload handbooks, runbooks and policy docs. Monotron extracts the text, embeds it and retrieves the exact passages that support every answer.

  • Semantic search over pgvector
  • Source chips on every AI draft
  • Your content stays inside your workspace
03

CRM

From question to pipeline.

When a conversation is ready, add the customer to CRM in one click. Name, email, location and source arrive with the lead — no copy-paste, no lost context.

  • Idempotent: click once, get one lead
  • Source and status set automatically
  • The thread shows “In CRM” on the next visit
AR

Amara Reyes

amara@northstar.co

LocationChennai, IN
ChannelWidget
Conversations3
In CRM

CRM lead

NEW

Amara Reyes

Northstar Co

SourceWEBSITE
Created fromInbox thread
OwnerUnassigned
Name, email, location and source arrived with the lead.

Platform

Quietly powerful underneath.

A support product is only as calm as its foundation. Monotron is built for teams that need real isolation, real-time updates and an API for the workspace.

Multi-tenant from request one

Workspaces, roles and teams are isolated by design, not by convention.

Row-level security

Every tenant-bound query is enforced in PostgreSQL, down to the row.

Realtime by default

New messages, assignments and handoffs appear without a refresh.

A REST API for the workspace

Automate the inbox, the knowledge base and the CRM from your own stack.

Human handoff that works

Escalate a thread, claim it and resume AI without ever talking over each other.

Semantic retrieval

pgvector search finds the right passage even when the wording is different.

3 days

Full access, no card

1 click

Conversation to CRM lead

100%

Tenant query isolation

Pricing

Simple pricing that stays calm.

Every plan includes the whole product. Start with a three-day trial, then pick the rhythm that fits your team.

Monthly

₹399/ month

A flexible plan for teams finding their rhythm.

  • Unlimited conversations
  • AI answers with citations
  • Shared inbox and live widget
  • CRM and contacts
  • Polar checkout
Start 3-day trial
Save ₹798

Yearly

₹3,990/ year

Two months free, billed once a year.

  • Everything in Monthly
  • Two months free
  • One simple yearly invoice
  • Same 3-day trial
  • Cancel anytime
Start 3-day trial

Prices in INR. No credit card required for the trial. Cancel anytime.

FAQ

A few things worth knowing.

Still curious? Create a workspace and see the whole thing in action.

How does the 3-day trial work?

Every new workspace starts with full access for three days. No credit card is required. When the trial ends, choose the monthly or yearly plan to keep your inbox, knowledge base and CRM available.

What happens after the trial?

Your workspace moves to a paywall. Billing and authentication stay reachable so you can subscribe, and your data stays intact. The public widget remains available to visitors while you decide.

Can I use my own documents?

Yes. Upload PDFs and write knowledge base articles. Monotron extracts, chunks and embeds the content, then cites the exact source passages in AI drafts.

Can a human take over from the AI?

Any time. Escalate a conversation from the inbox and the widget stops sending automatic AI replies. Claim the thread, reply yourself and resume AI when you are ready.

Is my workspace isolated from other customers?

Yes. Tenant isolation is enforced with PostgreSQL row-level security. Each tenant request is bound to a workspace and runs as a restricted database role.

Monotron

Ready to make support feel calm?

Create a workspace, upload a document and watch Monotron draft its first cited reply.